Cancellation Policy

Updated 11.01.2021

Effective immediately - we will be requiring a credit card on file in order to schedule an appointment. 

We require a minimum of 24 hours notice to cancel or reschedule an appointment: or you will be charged 50% of the services scheduled.

If you do not reschedule or cancel your appointment prior to the appointment start time (no show): you will be charged 100% of the services scheduled.

Please understand that when you forget about or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time that other guests may be waiting on for that specific time. Our appointments are confirmed via text and email from time of booking to the day of service. Each service is personally booked to fit your needs due to work, family, etc. We hope you value our time as we do yours. We provide these confirmation types because we completely understand life gets crazy and how easy it is to forget.

Feel free to contact our team at 610-692-2887 with any further questions or email us at platinumsalon@verizon.net